Northshore Family Clinic prides itself on three sets of values to deliver the best quality care and service to its patients, in order to build and maintain trust with our patients.
Empathy
We strongly believe in respecting and understanding patients’ emotions, acting upon an individual’s concerns and situation. We want you to feel safe in expressing your thoughts and concerns with no judgement from our staff.
Taking into account each patient’s emotional, cognitive and behavioural nuances enables us to provide the desired therapeutic change.
Professionalism
An important component of medicine’s contract with society, we aim to deliver quality healthcare of the highest standards.
We uphold patient-doctor confidentiality and the highest hygiene standards – allowing us to provide effective and efficient healthcare for you safely.
Trust
Building on the values of Empathy and Professionalism, trust is the building block for patient-doctor relationships. We encourage transparency and respect confidentiality.
Northshore Family Clinic promises to place patients’ best interests above everything else.
We thank you for choosing Northshore Family Clinic as your primary choice for medical care in the community.